PRIVACY AND PERSONAL DATA PROTECTION POLICY

Data Controller

AEI XPERIENCE UNIT, S.L.

Purpose

Management of the website: users and services.

Provision of information on products and services.

Sending of commercial communications.

Legal Basis

Consent of the data subject.

Recipients

They will not be transferred to third parties.

Rights

Rights of Access, Rectification, Erasure, Restriction of processing, Data Portability, and other rights detailed in the additional information on personal data protection

Next, we provide more information about the processing of any personal data that you may have shared with AEI XPERIENCE UNIT, S.L.

Who is responsible for processing your personal data?

AEI XPERIENCE UNIT, S.L. with VAT number (CIF) B-21749098, located at C/ Orense 68, 28020 Madrid, email: info@aei-xperience.com, and telephone number +34 91 571 27 77.

Why do we care about the protection of your personal data?

AEI XPERIENCE UNIT, S.L. takes this opportunity to greet you and thank you for your interest in the services we offer. For our company, the privacy of the personal data of those interested in our services is fundamental. Our commitment is to ensure that data protection and information security are significant aspects contributing to further improving the quality of the service we provide.

Equally important is offering high-quality services that support the trust placed in us by interested parties. For this reason, AEI XPERIENCE UNIT, S.L. implemented a data protection management system designed to facilitate and even enhance compliance guarantees under the applicable legislation, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), enabling us to work with a focus on continuous improvement.

Categories of data we process

– Identification data

– Postal or email addresses

For what purpose will we process the personal data you provide through the website?

AEI XPERIENCE UNIT, S.L. processes the information provided in order to manage users of the website, provide information about products and services, as well as to send commercial communications.

How long will we retain your personal data?

The personal data provided will be retained throughout the duration and existence of the commercial relationship that the data subject maintains with AEI XPERIENCE UNIT, S.L. and as long as its erasure is not requested. The retention period for information will be extended for a maximum period of five years, calculated from the end of the commercial relationship, provided that the data subject does not request erasure before this period expires. However, this period is without prejudice to the legally established periods under various applicable laws and regulations within the Spanish legal framework.

In cases where no commercial relationship exists, the retention period will be a maximum of one year.

What is the legal basis for processing your personal data?

The processing carried out by AEI XPERIENCE UNIT, S.L. is based on your explicit consent.

The legal basis for processing your personal data is the proper performance of the services provided by AEI XPERIENCE UNIT, S.L., consisting of monitoring, controlling, and managing activities and events within its business scope.

Commercial information about activities or services is based on the consent you have provided, and the withdrawal of this consent will in no case condition the execution of the main services.

Who will receive your data?

AEI XPERIENCE UNIT, S.L. will not disclose your personal data to third parties without your express consent.

What are your rights when you provide us with your data?

Individuals have the right to access their personal data, as well as to request the rectification of inaccurate or incorrect data or, where appropriate, request their erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

For reasons related to their particular situation, data subjects may request the restriction of the processing of their data, in which case we will only retain the data for the exercise or defense of legal claims. Likewise, data subjects may object to the processing of their data, in which case AEI XPERIENCE UNIT, S.L. will cease processing the information, unless there are compelling legitimate grounds, or it is required for the exercise or defense of potential claims.

Data subjects may also exercise their right to data portability, allowing them to receive their personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller without hindrance from the controller to whom they initially provided their data.

Requests may be addressed to AEI XPERIENCE UNIT, S.L., at C/ Orense 68, 28020 Madrid, or via email at info@aei-xperience.com.

The data subject also has the right to lodge a complaint with a supervisory authority, such as the Spanish Data Protection Agency, regarding any unlawful processing of their personal data.

How did we obtain your personal data?

The personal data processed by AEI XPERIENCE UNIT, S.L. comes directly from the data subject.

Just as you have granted us your consent to process your personal data, you may withdraw it at any time.

USE OF COOKIES

A cookie is a file that is downloaded onto the user’s device when accessing certain web pages, allowing information to be stored and retrieved regarding the browsing performed from that device.

Cookies enable the website, among other things, to store and retrieve information about the user’s decisions and browsing habits. At AEI XPERIENCE UNIT, we use cookies to understand how many users visit our website and to improve it.

It is important to note that the use of cookies does not provide personal data of the user. Additionally, users can configure their browsers to refuse the use of cookies.

Types of Cookies

Depending on the entity managing the domain from which cookies are sent and processing the data obtained, two types can be distinguished: first-party cookies and third-party cookies.

There is also a second classification according to the length of time they remain stored in the user’s browser, which may be either session cookies or persistent cookies.

Lastly, there is another classification with five types of cookies depending on the purpose for which the obtained data is processed: technical cookies, personalization cookies, analytics cookies, advertising cookies, and behavioral advertising cookies.

Cookies used on AEI XPERIENCE UNIT’s website

AEI XPERIENCE UNIT uses Google Analytics, a web analytics service developed by Google, which enables the measurement and analysis of browsing on websites. According to the previous typology, these are first-party, session, and analytics cookies.

Web analytics allows information to be obtained regarding the number of users accessing the website, the number of pages viewed, the frequency and repetition of visits, their duration, the browser used, the service provider, the language, the device used, or the city assigned to the user’s IP address. This information enables a better and more appropriate service from this portal.

Finally, a technical cookie is downloaded to manage user consent regarding the use of cookies on the website, in order to remember which users have accepted them and which have not.

How to modify cookie settings

Most browsers currently allow users to configure whether to accept cookies and which cookies to accept. These settings are usually found under the “Options” or “Preferences” menu in the user’s browser.

Here are instructions to configure cookies in major browsers:

• Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, consult Google’s support or your browser’s Help section.
• Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, consult Mozilla’s support or your browser’s Help section.
• Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, consult Microsoft’s support or your browser’s Help section.
• Safari: Preferences -> Security. For more information, consult Apple’s support or your browser’s Help section.

WHISTLEBLOWING CHANNEL

AEI XPERIENCE UNIT, S.L. will ensure, during and after the processing of the report:

Protection and prohibition of retaliation against whistleblowers acting in good faith. AEI XPERIENCE UNIT, S.L. will investigate and penalize any threats, discrimination, or harassment, as well as any other negative, formal, or informal actions suffered by the whistleblower or any person related to them as a result of the filed report.

Confidentiality of the reports submitted, establishing appropriate mechanisms so that the person reported cannot access data that may reveal the identity of the whistleblower. However, confidentiality cannot be guaranteed if the information must be disclosed to administrative or judicial authorities.

Notwithstanding the above, AEI XPERIENCE UNIT, S.L. may take disciplinary action against the whistleblower in the event of reports made in bad faith or with knowledge of their falsehood.

The personal data of the whistleblower and any other third parties affected by the report will be stored in the system in accordance with the regulatory framework on personal data protection applicable at any given time.